Monitoring - Our efforts have mitigated the data refresh issue in Advanced Reports. We keep tuning the platform to recover full functionality on this feature during the day.
Feb 19, 2026 - 08:29 UTC
Identified - We are currently experiencing an issue affecting the Advanced Reports module, causing delays in data refresh and, in some cases, preventing reports from loading.
Feb 18, 2026 - 16:17 UTC
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Partial Outage
90 days ago
99.92
% uptime
Today
API & backend
Operational
90 days ago
99.92
% uptime
Today
Factorial website
Partial Outage
Global services
Operational
Authentication system
Operational
Webpage
Operational
Demo environments
Operational
eu2.demo.factorial.dev
Operational
External Services
Operational
Email provider
Operational
Payments provider
Operational
Edge network
Operational
CDN/Cache
Operational
AI Features
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Service has been restored. We have reverted a recent deployment that caused the login issues, and users should now be able to access Factorial without interruption. Thank you for your patience.
Feb 13, 17:44 UTC
Identified -
The issue has been identified and a fix is being implemented.
Feb 13, 17:42 UTC
Investigating -
We are currently investigating an authentication issue affecting Factorial login services. Our engineering team is actively working on a resolution, and we will provide further updates shortly.
Feb 13, 17:37 UTC
Resolved -
Service has been restored. We have reverted a recent deployment that caused the login issues, and users should now be able to access Factorial without interruption. Thank you for your patience.
Feb 12, 15:13 UTC
Identified -
The issue has been identified and a fix is being implemented.
Feb 12, 14:56 UTC
Update -
We continue to investigate the origin of the issue. Meanwhile, we have decided to enable the maintenance page, so all of the application is unavailable for the time being. We are working to restore the service as soon as possible. We apologise for the inconvenience.
Feb 12, 14:14 UTC
Investigating -
We are currently investigating an authentication issue affecting Factorial login services. Our engineering team is actively working on a resolution, and we will provide further updates shortly.
Feb 12, 13:39 UTC