All Systems Operational

About This Site

Factorial converts never-ending, manual processes into integrated, effective ones. So that in addition to managing people, you can dedicate yourself to bringing out the best in them. For more information, please visit https://factorialhr.com/

Uptime over the past 90 days. View historical uptime.
Factorial API ? Operational
90 days ago
99.81 % uptime
Today
app.factorialhr.com ? Operational
Webpage ? Operational
External Services Operational
Email provider Operational
Payments provider Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 26, 2025

No incidents reported today.

Jan 25, 2025

No incidents reported.

Jan 24, 2025
Unusual web traffic volume altering performance of the app
Resolved - Traffic levels have been stable and back to the usual levels for a while.
Jan 24, 15:43 UTC
Monitoring - Our actions have stabilized the system and the application is now performing normally. While the number of requests has greatly reduced, we keep investigating to understand the origin of the spike.
Jan 24, 12:37 UTC
Investigating - As of 11:00 UTC / 12:00 CET, we have observed a significant increase in requests to our application, resulting in performance degradation. We are implementing mitigation measures to restore service quality while we keep investigating the root cause of the issue.

We appreciate your patience and will provide further updates as we work to resolve this matter.
Jan 24, 11:41 UTC
Jan 23, 2025

No incidents reported.

Jan 22, 2025

No incidents reported.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025
Service outage caused by unresponsive database
Resolved - The lock has been cleared and the service has been restored. We will perform a more thorough investigation next week and set up the mechanisms and processes required to prevent this from happening again.
Jan 18, 16:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 18, 15:31 UTC
Investigating - We are currently investigating this issue.
Jan 18, 15:29 UTC
Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025
Sporadic errors using the application
Resolved - The fix deployed in the previous hour has resolved the issue. The application should work normally now. We keep investigating why this errors started appearing today and how they relate to a change that was published last Thursday.

Apologies for the inconvenience.
Jan 13, 09:02 UTC
Identified - Some users are experiencing sporadic errors loading or moving around different features of the application. We have identified the potential root cause of the issue and have deployed a solution that should solve these errors.
Jan 13, 08:36 UTC
Jan 12, 2025

No incidents reported.

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