All Systems Operational

About This Site

Factorial converts never-ending, manual processes into integrated, effective ones. So that in addition to managing people, you can dedicate yourself to bringing out the best in them. For more information, please visit https://factorialhr.com/

Uptime over the past 90 days. View historical uptime.
app.factorialhr.com Operational
API & backend Operational
Factorial website Operational
Global services Operational
Authentication system Operational
Webpage Operational
Demo environments Operational
eu2.demo.factorial.dev Operational
External Services Operational
Email provider Operational
Payments provider Operational
Edge network Operational
CDN/Cache Operational
AI Features Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 28, 2026

No incidents reported today.

Oct 27, 2026

Problem accessing Factorial services from Windows devices
Resolved - We can confirm the incident has been resolved, thanks to the vendor fix.
Oct 27, 15:39 UTC
Monitoring - Cloudflare has implemented a fix and the error should be solved without any action from our customers. We will be confirming in the next hour before marking the incident as resolved.
Oct 27, 15:22 UTC
Identified - We have been able to narrow down the scope of this problem to a very specific combination of network providers, corporate security measures, and Windows desktop systems.

We have opened an urgent support case with the Edge Network Provider to see if there is anything they can do from their side to mitigate this issue, even if it does not originate there. We are also reaching out to FortiGate.

Meanwhile, there are different workarounds that our customers can use to access the application:
- use the Factorial mobile app.
- use a different network connection, including a VPN or secondary fiber provider.
- disable temporarily office security systems, FortiGate seems particularly affected.

Open incident report at Cloudflare: https://www.cloudflarestatus.com/incidents/dk2obcyw2aew
Oct 27, 12:55 UTC
Update - We are continuing to investigate this issue.
Oct 27, 10:18 UTC
Investigating - Some customers are experiencing issues loading our application from Windows desktop computers on office networks.
The issue is not affecting other operating systems like Apple OSX, or the Factorial mobile application.
A workaround seems to be connecting the desktop device to a mobile hotspot.

We are investigating to understand the origin of the problem and provide a resolution.
Oct 27, 09:55 UTC

Oct 26, 2026

No incidents reported.

Oct 25, 2026

Demo environment database upgrade
Completed - The scheduled maintenance has been completed.
Oct 25, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 09:00 UTC
Scheduled - We will be performing scheduled maintenance on our demo environment on Sunday, October 25th, between 09:00 and 10:00 UTC (10:00–11:00 CET).

During this window, the demo environment (eu2.demo.factorial.dev) will be unavailable for up to one hour. Anyone using it at that time may see a maintenance page or be signed out. Factorial (app.factorialhr.com) and its API will not be affected. No data will be affected, and the demo environment will work as normal once the maintenance is complete.

This is routine maintenance. We are upgrading the database behind the demo environment to a newer version, the same upgrade we already completed for Factorial in August.

We have chosen a Sunday morning window to keep the impact as low as possible. We will update this page once the work is finished. Thank you for your patience.
Oct 20, 15:25 UTC

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

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