Database version upgrade

Scheduled Maintenance Report for Factorial

Completed

The scheduled maintenance has been completed. All systems are completely operational since 21:00 UTC. We appreciate your understanding during this brief service interruption and apologize for any inconvenience it may have caused.
Posted Aug 13, 2026 - 21:50 UTC

Verifying

The upgrade was completed successfully and service was restored just before 21:00 UTC.
We are now working on the final details, but the application should perform normally now.
Posted Aug 13, 2026 - 21:07 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 13, 2026 - 20:00 UTC

Scheduled

We will be performing scheduled maintenance on Thursday, 13 August, between 20:00 and 21:00 UTC.

During this window, Factorial (app.factorialhr.com) and its API will be temporarily unavailable for up to 30 minutes. Anyone using the app at that time may see a maintenance page or be signed out. No data will be affected, and everything will work as normal once maintenance is complete.

This is routine maintenance: we are upgrading the database that powers Factorial to a newer version, so that we keep running on software that is fully supported and receives security updates for longer.

We have chosen a late-evening window to keep the impact as low as possible. We will update this page once the work is finished. Thank you for your patience.
Posted Aug 07, 2026 - 15:01 UTC
This scheduled maintenance affected: app.factorialhr.com (API & backend, Factorial website) and Global services (Authentication system).