Elevated error rates
Incident Report for Factorial
Resolved
The affected system has been replaced. This incident is now resolved.
Posted Jul 09, 2024 - 12:09 UTC
Monitoring
Our monitoring systems have detected higher error rates than usual. In most cases these are timeouts caused by a malfunctioning system. Our Engineers have applied remediation and we are confirming the recovery of the service levels back to normal.
Posted Jul 09, 2024 - 11:56 UTC
This incident affected: Factorial API and app.factorialhr.com.