We experienced a brief service interruption from 09:00 AM to 09:15 AM (UTC). During this time, our database experienced unresponsiveness, which impacted the availability of our service.
To mitigate the issue, our team promptly initiated a failover to the secondary database instance. This action successfully restored service functionality, and we are pleased to report that all systems are now operating normally.
We are currently investigating the root cause of the incident to ensure that we can prevent similar occurrences in the future. We appreciate your understanding and patience as we work through this process.
If you have any questions or require further assistance, please do not hesitate to reach out through our channels.