We have identified the root of the problem and have deployed fixes to restore the service performance. We apologize for the inconvenience caused.
Posted Apr 24, 2025 - 14:28 UTC
Investigating
We are investigating an issue where one of our cache nodes has become unresponsive, leading to a global performance degradation. We are working on restoring the service as soon as possible.
Posted Apr 24, 2025 - 14:03 UTC
This incident affected: Factorial API and app.factorialhr.com.