Further improvements have been implemented, and they are showing promising results, but we continue to actively monitor the performance of the platform.
Posted Feb 20, 2026 - 18:06 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 20, 2026 - 13:37 UTC
Identified
We are experiencing intermittent performance degradation across the platform, which may result in occasional errors for some users. While initial mitigation efforts provided temporary relief, we are now implementing more permanent optimizations to stabilize the system.
Posted Feb 20, 2026 - 11:57 UTC
This incident affected: app.factorialhr.com (API & backend, Factorial website) and Global services (Authentication system).